Area of Specialization
Mr. Michaels has a background in Operations Research and Information
Systems development. He utilizes his expertise in the areas of Scheduling,
Pricing, Revenue Management, Demand Forecasting, Aircraft Fleet Planning
and Valuation. Mr. Michaels is responsible for SH&E's Aviation
Decision Solutions Group providing comprehensive software solutions
for key airline commercial decisions, most notably in the areas of
scheduling, pricing and revenue management.
Client
Engagement
Numerous airlines
Utilized
SH&E's Network and Schedule Analysis System (NSA)
to simulate performance of existing and alternative schedules
and to evaluate potential configurations (i.e., alliance
options)
Major European carrier
Identified requirements and worked with
carrier to develop an Automated Pricing Decision Support
System
UNISYS
Developed
analytical modules of ARE 5.0 Revenue
Management System
SITA &
SH&E
Developed STRATEGY Revenue Management System.
Provided installation, training and support at numerous
carriers
Major European
carrier
Developed customized Revenue Management
System
Over 20 carriers
worldwide
Consulted on the concepts and practice
of Revenue Management and Pricing
Major ground
transportation
Designed an automated itinerary and fare
quote system to company to assist staff at the company's
telephone information centers
Numerous airlines
& airports
Directed numerous modeling efforts including
passenger demand forecasting, airport utilization, and
aircraft valuation
Background
Prior to joining SH&E, Mr. Michaels was involved in the surface
freight industry and worked on the development of rail capacity/service
models used in regulatory proceedings. His published works include
being a contributor and co-editor of a report assessing the performance
of the National Railway of Columbia, author of "A Competitive
Equilibrium in the Rail and Trucking Industries: A Simulation Study",
and "More Public Consultation on Airport Plans," which was
published in Airport Forum.
Education
BS and MS, Civil Engineering with a specialization in Transportation
System Analysis, MIT
