SH&E's Center For Airport Management - Airport Concessions and Facilities

Services

Safety, Security & Operations

Industry Analysis & Forecasting

Airport Advisory Services

Airport Concessions
and Facilities

Situational Diagnostics Reviews

Concessions Planning

Solicitation and Selection

Property Management

Management Consulting

Mergers & Acquisitions

Network Planning

Airline Alliances

Privatization

Corporate Aviation

Information Systems

Asset Management & Appraisals

Aircraft Management Program

Remarketing - Aircraft
& Facilities

Airport Pricing Diagnostics

Property Management

SH&E-CAM offers expert assistance in the refinement of airport property management systems. As part of its property management services, SH&E-CAM develops tenant communication approaches, operational and financial audits and marketing and promotional programs for the airport.

Highlighting this area of work is a detailed set of objectively measured concession unit operational quality and image standards that address customer service, facility, and product issues. SH&E-CAM exclusively operates "Retail Assistance Programs (RAP)"sm, "Store Doctor"sm and "Fast Retail"sm programs to enhance business competitiveness among retailers.

SH&E-CAM also creates concession tenant handbooks, a keytool that provides a welcome/entry package for the new operators. Their handbooks let the details of doing business at the airport be understood cleanly and clearly, by both new tenants and by new employees and managers of existing tenants.

SITUATIONAL DIAGNOSTICS REVIEWS During this initial stage, SH&E-CAM reviews existing conditions through the behavioral study of the airport traveler via a rigorous analysis of market research, more>

CONCESSIONS PLANNING SH&E-CAM conducts concession planning and revenue enhancement programs for airports. more>

SOLICITATION AND SELECTION SH&E’s Center For Airport Management has a detailed understanding of, and experience in, developing vendor solicitation, selection and evaluation more>

THE CENTER FOR AIRPORT MANAGEMENT

Offices
8338 N.E. Alderwood Road
Suite 175
Portland, Oregon 97220
tel: 503.274.2335

1590 South Milwaukee Avenue
Suite 230
Libertyville, Illinois 60048
tel: 847.970.7770

Email
cam@sh-e.com