SH&E's Center For Airport Management - Airport Concessions and Facilities

Services

Safety, Security & Operations

Industry Analysis & Forecasting

Airport Advisory Services

Airport Concessions
and Facilities

Situational Diagnostics Reviews

Concessions Planning

Solicitation and Selection

Property Management

Management Consulting

Mergers & Acquisitions

Network Planning

Airline Alliances

Privatization

Corporate Aviation

Information Systems

Asset Management & Appraisals

Aircraft Management Program

Remarketing - Aircraft
& Facilities

Airport Pricing Diagnostics

Situational Diagnostics Reviews

During this initial stage, SH&E-CAM reviews existing conditions through the behavioral study of the airport traveler via a rigorous analysis ofmarket research, observational behavioral analysis of eachmarket segment, enplanement trends, and local business development patterns.

SH&E-CAM develops passenger surveys to ensure that the various demographics and market segments are fully accommodated,
and that the behavior and wants and needs of
all types of passengers are understood. SH&E-
CAM's distinctive approach is much more than a simple physical planning process – it is to create an environment that is responsive to the behavioral motivations of your different terminal user marketsegments at each phase of their time in the airport.

Enhanced concessions revenue and concurrent improved passenger/customer service have been proven possible in US airports. These goals are not mutually exclusive.

CONCESSIONS PLANNING SH&E-CAM conducts concession planning and revenue enhancement programs for airports. more>

SOLICITATION AND SELECTION SH&E’s Center For Airport Management has a detailed understanding of, and experience in, developing vendor solicitation, selection and evaluation more>

PROPERTY MANAGEMENT SH&E-CAM offers expert
assistance in the refinement
of airport property managementsystems. more>

THE CENTER FOR AIRPORT MANAGEMENT

Offices
8338 N.E. Alderwood Road
Suite 175
Portland, Oregon 97220
tel: 503.274.2335

1590 South Milwaukee Avenue
Suite 230
Libertyville, Illinois 60048
tel: 847.970.7770

Email
cam@sh-e.com